Last Updated: August 15, 2025
1. Introduction
Welcome to NeonPlay ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website neonplay.site, including any content, functionality, and services offered.
We encourage you to read this privacy policy carefully to understand our policies and practices regarding your information. By accessing or using our website, you acknowledge that you have read and understood this privacy policy.
2. Information We Collect
2.1 Personal Data
We may collect personal identification information from you in various ways, including, but not limited to, when you visit our site, register on the site, subscribe to our newsletter, respond to a survey, fill out a form, or in connection with other activities, services, features, or resources we make available on our site. Personal information may include:
- Name
- Email address
- Phone number
- Mailing address
- Social media profiles
2.2 Non-Personal Data
We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include:
- Browser name
- Type of computer or device
- Technical information about users' means of connection to our site
- Operating system
- Internet service provider
- Other similar information
2.3 Cookies and Tracking Technologies
Our site may use "cookies" to enhance user experience. A cookie is a small file placed on your device by our web server. These cookies allow us to recognize your browser and capture certain information, such as your preferences and site usage patterns. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
We use the following types of cookies:
- Essential cookies: Necessary for the basic functionality of our website
- Analytics cookies: Help us understand how visitors interact with our website
- Preference cookies: Enable the website to remember your preferences and settings
- Marketing cookies: Used to track visitors across websites to display relevant advertisements
3. How We Use Your Information
We may use the information we collect from you for the following purposes:
- To personalize your experience on our site
- To improve our website based on the information and feedback we receive from you
- To process transactions and provide requested services
- To send periodic emails regarding your order, inquiry, or other products and services
- To administer contests, promotions, surveys, or other site features
- To better understand your needs and provide you with better services
- To send you promotional materials about goods or services that may be of interest to you
4. How We Protect Your Information
We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
While we implement safeguards designed to protect your information, no security system is impenetrable. Due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
5. Sharing Your Personal Information
We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes if you have given us your permission.
6. Third-Party Websites
Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our site, is subject to that website's own terms and policies.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate personal data
- The right to request erasure of your personal data under certain conditions
- The right to restrict or object to processing of your personal data
- The right to data portability
- The right to withdraw consent at any time, where processing is based on consent
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
NeonPlay has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
10. Your Acceptance of These Terms
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
11. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
NeonPlay
Sydney, Australia
Email: [email protected]
Phone: +61 2 8765 4321